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Delivery & International Shipping

Beautiful and timeless jewellery is crafted for those who choose to shop mindfully. At J Rocks London, every piece is made to order, tailored to your specific needs, size, and preferences within 2-4 weeks.

 

 Sustainability lies at the core of our fine jewellery ethos; we do not hold stock but instead create each item on demand to minimise our carbon footprint. The estimated crafting time for each individual product is clearly outlined in its description. Once your bespoke piece is ready, we will dispatch it within the UK, offering complimentary shipping, fully insured, and with next-day delivery for your convenience.

 

If your item is finished ahead of schedule, we’ll ship it as soon as it’s ready, and you’ll receive a notification via email when your order is on its way.

 

Please note that during holiday seasons or periods of high demand, orders may take longer than the usual timeframe. Our sales representative will inform you if production times exceed expectations. If you have a specific deadline for your piece, please reach out to us at jennifer@jrocks-london.com, and we will do our utmost to accommodate your request.

 

International Shipping Duties:
For our valued customers outside the UK, please be aware that all orders are shipped with import duties and taxes unpaid. Our nominated courier will contact you prior to delivery to arrange payment of these fees, which will be payable directly to them. Please note that duties and taxes are non-refundable. Upon colmpletion of your order we will email an invoice for shipping fees with further instructions.

 

Shipping Destinations:
We are delighted to offer shipping to the following locations:

  • United Kingdom
  • USA & Canada
  • Australia & New Zealand

 

Europe:
Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Malta, Netherlands, Norway, Romania, Slovenia, Spain, Sweden, Switzerland.

 

Rest of World:
Bahrain, Georgia, Hong Kong, Japan, Kuwait, Malaysia, Saudi Arabia, Singapore, Taiwan, Thailand, Qatar, UAE.

 

Please be aware that while we strive to deliver to these countries, there may be specific exclusions related to certain items based on export/import regulations. If you're interested in shipping to a destination not listed, do not hesitate to contact us at jennifer@jrocks-london.com.